Wednesday, December 12, 2007

Conference Call quality still leads preferences

Having a conference call with line noise or static or dropped calls is a nightmare. It is the biggest and most frustrating experience for those hosting the call and is anything but professional, especially if you are using a conference call service for sales or a presentation. There are a few ways to insure your conference call maintains the high quality your looking for. First, make sure your conference service and your participants are not using VoIP (voice over Internet protocol). Reports continue to come in that the VoIP quality is just not there yet. You can get a list of potential VoIP problems here. Second, it is quite common that one of your participants has a bad phone connection and is contaminating the entire conference. Generally, you as the moderator, can press 0 on your keypad and connect with a conference operator who can then isolate the offending caller and disconnect them from the conference. Third, you can "mute" everyone on the conference call, except those who call in with the moderator PIN codes, by pressing *5 (star + 5) on your keypad. That eliminates all noise on the participants' lines.

You can get more information here: http://24conference.com

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